At BrightNow, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services. By using our website and services, you agree to the terms of this policy.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

• Personal Information: This includes details such as your name, email address, phone number, company name, and any other information you provide when contacting us or signing up for our services.
• Non-Personal Information: This includes data that does not identify you personally, such as your browser type, IP address, device type, and website usage data (e.g., pages visited, time spent on the site). This data helps us understand how our website is used and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your personal information to communicate with you, respond to your inquiries, and deliver the coaching services you request.
• To Improve Our Services: Non-personal information helps us analyze website traffic, identify trends, and enhance the user experience.
• To Send Promotional Materials: If you opt-in to receive newsletters, offers, or updates, we may send you marketing communications. You can unsubscribe from these emails at any time by following the unsubscribe link included in each email.
• To Ensure Security: We use your information to maintain the security of our website and protect against unauthorized access.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as payment processors, email marketing services, and IT support providers. These providers are required to use your information only for the purpose of performing their services and are obligated to protect your privacy.
• Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as court orders or subpoenas.
• Business Transfers: In the event of a merger, acquisition, or sale of BrightNow, your personal information may be transferred to the new entity. We will notify you in advance if this happens and give you the opportunity to opt-out.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers, encryption technologies, and regular security audits. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies to improve your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and provide a more personalized browsing experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights

You have the right to:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain data.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

To exercise any of these rights, please contact us at [email address] or through the contact form on our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website. The updated policy will be effective as of the date it is posted.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

BrightNow
Email: [email protected].